Updated: November 28, 2011
Summary
Nyaya Health operates a hospital and system of community health workers in partnership with the government in the district of Achham, Nepal.
We feel that Nyaya Health is a standout organization because of its:
- focus on providing basic health care in a very poor location, an approach we find promising.
- unusual transparency - Nyaya Health shares an unusual amount of information about its operations publicly.
Our full review, below, discusses our full assessment of Nyaya Health, including what we see as its strengths and weaknesses as well issues we have yet to resolve.
Update
In May 2012, Nyaya Health provided the following updated information, which we have not yet reviewed:
Our review process
Our evaluation of Nyaya Health consisted of reviewing publicly available information, speaking by phone with Nyaya Health board members and volunteers, and reviewing information that Nyaya sent to us in response to our questions.
What do they do?
Nyaya Health operates a hospital and system of community health workers in the district of Achham, Nepal.
Nyaya Health is a small organization. It spent $162,494 in 2010. It provides a break down of its expenses:
Services
Below, we provide basic figures for Bayalpata Hospital for the period of January 15, 2010 to December 15, 2010. Nyaya Health does not have hospital registries for before this period:
- Admitted 772 patients
- Provided care for 1541 inpatient days
- Served 18,914 outpatients
- Served 1,897 emergency patients
- Provided 106 X-Rays (starting in November 2010) and 612 ultrasounds
- Had 108 deliveries
- Did 14,168 lab tests
- Served 114 neonatal patients
- Enrolled 79 HIV patients on therapy (starting in July 2010)
- Performed 288 abortions
Nyaya has also shared data from a limited time period (February 15 – April 15, 2011) on the primary diagnoses of patients seen at the hospital (see footnote).
Nyaya Health also provides ambulance services.
Staff
According to Nyaya Health's website, its hospital is staffed by 24 Nepalese employees, including a doctor, 6 midwives, 4 health assistants and aides, 4 Community Health Workers, a lab assistant, an x-ray aide, an ambulance driver, and 6 support staff. Nyaya Health informed us that as of March 2011, it employed an additional doctor, as well as 45 Female Community Health Volunteers (FCHVs) under the leadership of the Community Health Workers. Nyaya gives details of where each staff member received his/her training and what he/she did before working for Nyaya.
Does it work?
In our view, the key questions for Nyaya Health's effectiveness are:
- Does Nyaya Health's presence increase utilization of health services (by improving accessibility for the local population)? Nyaya conducted an informal survey of conditions before it entered Achaam, but neither we nor Nyaya believe that this survey is representative of what current conditions would be like in Nyaya's absence. In addition, Nyaya sent us a document (discussed below) focused on answering this question, specifically. Given that there is a government district hospital in the same region as Nyaya's facility, and we don't know the degree to which Nyaya's and the district hospital's populations served overlap, we do not feel we have sufficient information to answer this question.
- What is the quality of care that Nyaya Health provides? We'd guess that the quality is at least acceptable, based on our impression that Nyaya has regular visits from developed-world health professionals (and based on statements from these visitors). We also draw some encouragement from Nyaya's unusual degree of public reporting.
Does Nyaya Health's presence increase utilization of health services (by improving accessibility for the local population)?
We have limited information to answer this question. Nyaya Health conducted an informal assessment of the health and available services in the area before starting its work, consisting of "site visits to several of the health posts, hospitals, private medical offices, pharmacies, and government offices in the region [and interviews with] 1) administrators, politicians, leaders, local headmasters; 2) community-based outreach workers; 3) healthcare providers, health assistants, midwives, pharmacists, private practitioners; 4) members of the target population."
However, at the time the survey was conducted, Achham was likely in a particular poor position due to the end of a 10-year-long civil war in 2006.
The Nepali government has improved the district hospital that was minimally staffed and inaccessible when Nyaya Health entered Achham, and we have little information regarding the degree to which the populations served by Nyaya Health and the district hospital overlap.
Nyaya Health also sent us a document stating that the Nepal Ministry of Health allocates doctors on a per-facility rather than on a per-area or per-person basis. The document shows that Achham has 4 full-time doctors while two other nearby districts have 2 and 1 respectively. This document does not resolve our question about the counterfactual because it is unclear to us (a) whether additional doctors led to patients receiving services that they would not have otherwise received; and (b) whether the Ministry of Health would have staffed this second hospital (i.e., the one Nyaya now operates) on its own if Nyaya did not exist.
What is the quality of care that Nyaya Health provides?
We see two reasons to be cautiously optimistic about the quality of Nyaya Health's care: (a) it has told us that it has frequent visits from developed-world medical professionals unaffiliated with Nyaya Health; (b) Nyaya Health publicly reports an unusual degree of information on its outcomes, including poor outcomes.
Visits from developed-world medical professionals
Nyaya Health stated to us that its site is fairly regularly visited by developed-world medical professionals. Were we to continue our review, we would seek additional information on how often Nyaya has had outside visitors in the past and what their experiences have been.
The following are accounts of visits to Nyaya Health's facilities in Achham by medical professionals who are not employed by or on the board of Nyaya Health. Because these accounts are by self-selected people (people who chose to invest time and money to travel to Nyaya) and because in many cases their accounts were chosen for public posting by Nyaya Health, they are not unbiased accounts. Names and brief biographies are below; quotes follow in footnotes.
- In November 2010, Dr. Michael Polifka, an American physician with six years of international medical volunteering experience, spent two weeks working with the staff of Bayalpata Hosptial. Dr. Polifka told us by phone that of the 15-20 international health organizations he has worked with Nyaya is "unequivocally at the top" in terms of continuous striving for the very best quality of care and that they are also rigorous about using all donated funds efficiently and without waste. Dr. Polifka told us that cases he saw handled well included numerous cases of pneumonia and diarrhea among children, trauma cases, chronic medical problems and cases of tuberculosis, leprosy, and acute tetanus. Dr. Polifka plans to return to the Bayalpata Hospital every six months for 3-4 weeks at a time.
- Dr. Ruma Rajbhandari is a Nyaya Health volunteer. She has a MD and MPH from Harvard Univerity and is a resident physician in Internal Medicine at Brigham and Women’s Hospital in the Global Health Equity Residency program. She has visited/worked in a number of rural, developing-world hospitals, has been to the Nyaya Health hospital twice, and plans to make annual trips. She told us, "Nyaya Health provides a much higher quality of care than most government-run district hospitals particularly those government facilities located in the Far-Western region of Nepal where Nyaya is located…. For the conditions that Nyaya Health is able to provide services for, it does a good job."
- A Norwegian "occupational physician" named Knut Skyberg visited Nyaya's hospital and blogged about his experiences in November 2010, but did not describe observing care being delivered.
- Dr. Prativa Pandey, the director of a clinic in Kathmandu, visited the hospital, wrote about her experiences, and made a donation to Nyaya Health. She noted a number of issues with the facility including poor quality of the buildings and lack of equipment, but also noted, "Bayalpata Hospital seemed to be well staffed by motivated people."
- A physician from Vermont visited the hospital and reported on the medical conditions he observed, but not the care he saw patients receive. He wrote, "The hospital can do plain x-rays and very simple chemistries and diagnose TB sputum samples. Anything more complicated requires referral to bigger facilities that are 6 to 20 hours away by jeep."
Public reporting on medical outcomes
Nyaya posts detailed reports on some of the morbidity and mortality cases that occur at its facilities. Nyaya told us that, since July 2010, its staff have examined one case each week and sent their reports to an email list of 15 medical professionals working in Nepal, the U.S., and elsewhere for review and comments. As of April 1, 2011, there were 20 reports online dated after July 22, 2010 (as well as six mortality reports from before this period), over a span of 36 weeks. We summarize the first 16 cases since the start of the morbidity and mortality review program and some of the problems Nyaya Health identifies in each report (see footnote; note that we have not yet reviewed the more recent reports).
Possible negative/offsetting impact
As stated at our
discussion of impact analysis, we are generally concerned about charities' potential diversion of skilled labor, interference with government responsibilities, and/or diversion of limited government funding.
These concerns are difficult to systematically evaluate and/or quantify. Below are Nyaya Health's statements on these concerns.
Possible diversion of skilled labor: Nyaya Health told us:
- In urban areas in Nepal there is no shortage of doctors and surgeons. As discussed above, there was very little medical care available in Achham prior to Nyaya Health's involvement. Therefore, shifting a doctor from an urban area to Achham could add capacity where it did not exist before while not reducing it elsewhere.
- If staff were not working at Bayalpata Hospital, they would likely be working as private health care providers in local towns, at a local health post, or would have migrated to other regions. Nyaya Health notes, "Private 'medicals' and health posts in the region are unregulated and typically provide poor-quality care and medicines, and have high rates of absenteeism and stock-outs. It is our hope that by bolstering the public sector health facilities in the region we can decrease the number of health workers providing unregulated care in such facilities and we have seen at least anecdotal evidence of such."
We remain concerned about the possibility that medical staff may be drawn from limited pool of staff willing to work in rural areas.
Possible interference with government services: Nyaya Health reports (above) that government health services were largely non-existent in the area prior to Nyaya Health's arrival. Nyaya Health also notes that government investment in health in the region has increased since its arrival, and has not increased at the same rate in surrounding regions (we have not seen data on this).
Possible diversion of limited government funding: Nyaya Health receives funding from the government of Nepal. We worry that these funds may have been reallocated from other regions in Nepal, rather than being additional investments in health. It is possible that while funding may have been reallocated from other regions, this may have resulted in more funding going to regions with greater needs. We have not been able to determine whether this is the case, as we have not seen data on health spending by region over time. Nyaya notes:
Health expenditures per capita across [Achham and two neighboring districts] are virtually identical, demonstrating that Achham has not drawn funding away from neighboring districts with similar need. In fact, in FY2009-2010, of the three districts, Achham had the lowest health expenditure per capita. Furthermore, our experiences in working with the government have made clear that expenditures in the health sector is not a zero-sum game. For lack of infrastructure and qualified programs to disburse the money to, the Ministry of Health often does not spend its entire allocated budget. In the years 2008-2009, prior to Nyaya’s opening of Bayalpata, 11% of the allocated funds went unspent; the next year, 2009-2010, that number was 7%.
Other concerns: We also asked Nyaya Health about potential sources of reduced impact, specifically security concerns and its geographic isolation. Nyaya Health told us that security has not been a concern to date and that the location for the hospital was chosen because it is "centrally located for a very rural and dispersed population." However, "Achham is an extremely rural area with limited roads/transport access and the population is very poor making travel even more challenging."
What do you get for your dollar?
We have not completed a cost-effectiveness estimate for Nyaya Health.
Because it provides comprehensive care, Nyaya is likely not as cost-effective in a $-per-lives-saved or per-DALYs-averted sense as programs that distribute
vaccines or
bednets. We weigh cost-effectiveness among other considerations when evaluating a charity, though we try not to put undue weight on this one factor. (For more, see our perspective on using
cost-effectiveness metrics).
Update: In May 2012, Nyaya Health provided updated budgets for its Nepal and U.S.-based operations and updated funding scenarios (see above). We have not yet reviewed these documents.
Nyaya Health's funding gap for 2011 is estimated at $85,000 and for 2011-2013 at about $920,520. Details below.
Short-term projections: 2011
Nyaya Health told us on March 14, 2010:
We have set our fundraising goal for 2011 at $400,000 (in addition to the ~$100,000 we had on January 1st). Since January 1st we have raised or received commitments for approximately 35% of that and are hopeful that in the next 9 months we will be able to raise the remainder. While in the current economic climate it is quite difficult to project fundraising success even 6 months out, we are hopeful that we will be able to maintain a minimum fundraising balance of $400,000 annually through 2013. In fact, if we are to expand our community health programs, surgical capacity and other clinical services in 2011 as we have discussed, our basic operating costs will be approximately $400,000 in 2012 without any further expansion (so raising any less than $400,000 would mean scaling back).
As of June 2011, it appears that Nyaya has raised about $315,000 of the target $400,000 for 2011. Thus, we estimate Nyaya's funding gap for 2011 at $85,000.
Nyaya Health provides regular updates on its website on how much it has in the bank.
Nyaya Health provided details of what it would do at each level of funding:
- Additional $100,000-200,000 fundraised by end of FY2011 (This had been raised as of June 2011.)
- Clinical: Continue to run currently available services, expand inpatient beds from 12 to 25, add isolation ward for infectious patients, add overnight nurses station, expand obstetrical services from one to three rooms, expand emergency from four to six beds, add on-call room for overnight ER staff, and renovate outpatient department to include five individual rooms.
- Community outreach: Continue community health services in four villages and expand to an additional six villages.
- Facilities: Annual maintenance and renovation of two additional staff quarters.
- Power: Complete installation of solar energy to cover 30% of total electrical needs.
- Additional $200,000-300,000 fundraised by end of FY2011 (This had been raised as of June 2011.)
- Clinical: All of the above plus comprehensive surgical services, emergency blood banking services, and expanded laboratory capacity including microbiological culture facilities.
- Community outreach: All of the above plus initiation of community preventive health educational programs in schools and community institutions.
- Facilities: All of the above plus renovation of an additional staff building.
- Power: Same as above.
- Additional $300,000-400,000 fundraised by end of FY2011 (As of June 2011, we estimate that Nyaya had raised an additional $315,000.)
- Clinical: All of the above plus nutritional support programs for malnourished and chronic disease patients, Intensive Continuing Medical Education programs for all clinical staff members, and initiation of dentistry services.
- Community outreach: All of the above plus expand to an additional six villages.
- Facilities: All of the above plus construction of a new perimeter fence around hospital grounds, erosion-prevention retention walls, blacktop road from main road to buildings on hospital grounds, roofing over walking/stretcher paths, and expanded piped water systems to all hospital building with on-site reservoir.
- Power: Same as above with possibility of adding additional solar panels.
- Additional $400,000+ fundraised by end of FY2011
- "Were we to raise this amount of money by the end of FY2011, further discussions will be needed at that time in order to evaluate our priorities subsequent to this afore-mentioned list. While clearly an amazing opportunity for our work for the people of Achham, we will likely need to recruit new on-site managerial, clinical, and community staff members in order to expand and maintain services at a rate commensurate with this amount of funding."
Extended expansion: 2011-2013
Nyaya Health provided a budget for its expansion plans over 2011-2013. Expansion costs and expected outputs included:
- Surgical and blood banking expansion: is projected to cost a total of $307,786 over 2011-2013, including both capital and operating costs. This amount would account for 29% of Nyaya's planned expansion. Under this plan, Nyaya estimates that it would be able to provide 4,378 minutes of operating room time per year and serve 40% of demand for surgical services in 2013 (with more limited capacity in 2011-2012). Nyaya estimates that one surgery takes between 30 and 130 minutes, depending on the type and age of patients.
- Community health expansion: Nyaya plans to spend an estimated additional $288,321 on its community health program (providing community health workers to the surrounding area) over 2011-2013. This amount would account for 27% of Nyaya's planned expansion. Under this plan, it would serve 60 village development committees in 2013 (up from 9 in 2011), and have 720 female community health volunteers (up from 108 in 2011).
- General expenses: Nyaya expects to need an additional $208,035 over 2011-2013 for general hospital expenses, 17% of the planned expansion. These costs are labeled "office supplies" in its planning document.
- Outpatient and inpatient expenses: Nyaya projects that its outpatient expenses will grow by $104,198 and its inpatient expenses will grow by $99,851 over the course of 2011-2013, 10% and 9% respectively of the planned expansion. It expects to provide 36,000 outpatient visits per year in 2013 (up from 13,500 in 2011) at a cost of a little over a dollar per visit, and to cover 40% of the demand for this service. It expects to serve 3,000 inpatients per year in 2013 (up from 600 in 2011) at a cost of about $6.30 per day, and to cover 50% of the demand for this service.
- Other additional costs: Nyaya Health expects to spend an additional $95,728 on laboratory, radiology, obstetric, and emergency services over the course of 2011-2013, 9% of the total expansion.
Nyaya Health's total expansion in 2011-2013, were it to receive sufficient funding, would cost $1,073,026. Above, we estimate that Nyaya has raised about $315,000 in the first half of 2011, or about $152,500 more than the amount needed to cover expenses at the 2010 level of operations. Thus we estimate that Nyaya has a funding gap for its 2011-2013 expansion of $920,520.
Unresolved issues
In evaluating Nyaya Health, we sought to understand the counterfactual: what health services would exist in the area Nyaya operates if it did not exist? We have not been able to answer this question with high confidence.
In addition, we have not fully answered the following questions:
- Impact. How has health in Achham changed as a result of Nyaya Health's involvement in the area? Have lives been saved/improved as a result of Nyaya Health's activities? How many lives?
- Other access to free care. Nyaya Health told us that it is the only facility in the area providing free care; however independent sources discuss a national program to provide free care at public hospitals and health centers. What is the current and projected reach of the national program?
- Cost effectiveness. How much has Nyaya spent per life saved/improved in the past? What is the value of the additional activities/investments in terms of lives saved/improved?
- Negative/offsetting impact. What would Nyaya Health staff be doing if they weren't working for Nyaya Health? Where would government funding be going if it weren't going to Nyaya?
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